Care access
Practice membership, patient directory, appointments, consent, eligibility, protected documents and encounters.
v4.4 baseline · v4.5 integrations · v4.6 service operations
One accountable path from virtual-care operations to revenue-cycle follow-through.
NWS Care and NWS Billing share authorized practice, patient, eligibility, encounter and charge context while maintaining role-based workspaces, protected data controls and explicit human-review boundaries.
NWS v4.6.0
Governed healthcare operations
Care and Billing tickets now enter the central service desk with protected-category routing, human review and complete audit events.
CareVisits and encounters
BillingClaims and A/R
HumanClinical and payment review
AuditedSupport and operations
Connected modules
Preserve the specialist workflows. Connect the handoffs.
The modules are operational workspaces—not substitutes for licensed clinicians, certified coders, contracted clearinghouses or payer determinations.
Care-to-Billing handoff
Reviewed encounters can create controlled charge context without re-entering shared practice and patient information.
Revenue cycle
Eligibility requests, charges, claim packets, provider adapters, status tracking, ERA/EOB reconciliation and denials.
Assistive document AI
Structured extraction is gated by data classification, local encryption, OpenAI configuration and mandatory qualified review.
Protected ticket routing
Care and Medical Billing tickets are high-risk categories: the system prepares a safe acknowledgement and requires a human response.
Auditability
Role checks, workflow events, document hashes, ticket histories and integration telemetry support operational oversight.
Release lineage
What v4.6 builds on.
Application baseline
Shared practices, patients, encounters, charges and the core Care/Billing application workspaces.
Integration layer
Eligibility, claim adapters/status, remittances, denials, Workspace routing and governed Responses API processing.
Service experience
Protected tickets, human-reviewed AI assistance, central admin operations and cross-platform navigation.
Production readiness
Organization-specific security, agreements, vendor mapping, clinical governance and acceptance testing before regulated use.